sudoception.com/support
Support
A real person reads every message. Email hi@netsmiths.com and we'll usually reply within two working days — include your device and OS version if it's a bug.
Before you write
- Common questions — streaks, freezes, the Archive, where your data lives — are answered in the FAQ.
- Sudoception needs macOS 26, iPadOS 26 or iOS 26 or later.
- Sync issues are usually iCloud: check you're signed in and iCloud Drive is on for Sudoception on every device.
- Refunds are handled by Apple through the App Store's refund process.
- Every release is written up on the changelog.
NetSmiths Ltd, company no. 17311406, 20 Wenlock Road, London N1 7GU.